Murad Zaman

Murad Zaman is the Assistant General Manager at AMZUPSCALE, a leading e‑commerce automation and operations company that empowers online sellers to scale with structured systems, in-house automation, and performance-driven support across global marketplaces like Amazon and Walmart. AMZUPSCALE delivers comprehensive end-to-end e-commerce services — from product research and listing optimization to inventory sourcing, order fulfillment, customer support, and returns management — all enabled through proprietary systems and expert teams to ensure scalable and sustainable seller success.

Murad’s academic journey began with a BBA from Mohammadpur Central University College and culminated in an MBA from the University of Dhaka, grounding him in business strategy, leadership, and operational excellence. While formal education provided strategic insights, his professional impact has been defined by his ability to lead teams, optimize performance, and build structured operational systems that drive measurable outcomes.

He began his professional career at Amazopify in 2019, where he advanced to the role of Team Leader, managing a team of 25 e‑commerce operations specialists responsible for core marketplace support activities. Under his leadership, the team consistently delivered high-quality results in account management, fulfillment coordination, and operational escalation handling. His performance in this role reflected his commitment to discipline, efficiency, and people-centric management, and was instrumental in elevating the operational capacity of the organization.

Following this success, Murad joined Fulfillbiz as Assistant General Manager, where he played a pivotal role in overseeing multi-departmental coordination, optimizing operational workflows, and ensuring consistent client success across the company’s services. His deep understanding of e-commerce processes and team leadership helped strengthen Fulfillbiz’s service delivery frameworks and internal performance standards.

Currently, Murad serves as Assistant General Manager at AMZUPSCALE, bringing his extensive experience in e-commerce operations and leadership to support scalable growth, structured execution, and long-term client success. He envisions transforming Amazon automation by collaborating closely with sellers, optimizing their store operations, and delivering services that consistently exceed their expectations, ensuring that every client benefits from both efficiency and measurable business growth.

Murad’s professional journey reflects a deep commitment to elevating operations, strengthening teams, and enabling solutions that support both clients and internal stakeholders in achieving remarkable outcomes. His leadership philosophy is rooted in accountability, perseverance, and sustainable performance, ensuring that every operational process is built to deliver enduring value.